Training and Development

Joubert & Associates specialises in developing and presenting tailor made training programs which meet the specific needs of our clients. We are accredited with the Services SETA and conform to their standards. We have various training programs and packages for management, supervisors and operational employees, which include amongst others the following:

Discipline in the Workplace

This is a practical and well-tested training program that assist managers (and senior supervisors) in a step-by-step manner with the theory and best practice of handling day-to-day disciplinary problems in the workplace. The emphasis is placed on healthy relationships and a proactive management style. The target group is Human Resource Managers and persons responsible for managing staff and maintaining discipline. Participants are equipped with the skills to conduct disciplinary investigations, act as chairperson or company representative during disciplinary hearings and make appropriate findings and sanctions.

Results through People

Through our involvement in various change management and organisational development programmes over more than 30 years, we developed our unique “Results through People” leadership and management program. Participant are assisted to implement meaningful and sustainable change on a personal level as well as within the workplace. The programme is tailor-made to suit the uniqueness of each organisation and individual participants’ personalities and unique situations.

Performance Management and Personnel Remuneration

Joubert & Associates has been specialising in remuneration research for the past 25 years. This very popular training program gives valuable insight into remuneration policies, performance management, market research and incentive schemes for organisations in a variety of industries. The target group is Chief Executive Officers, Human Resource Managers and specialists responsible for managing remuneration.

Customer Service

Customer service is of critical importance for all organisations. Retaining clients, obtaining referrals and recruiting new customers are the direct result of outstanding customer service. Our “Make a Difference” customer service training course has been tested in various South African industries and is tailored to organisations’ unique needs. The program is practical in nature and focuses on techniques and skills that distinguish top achievers and organisations from mediocrity.

The above are only some of our most popular courses. Other training and development programs include:

• Leadership and Management Skills.
• Strategic Management.
• Marketing and Professional Communication.
• Emotional Intelligence (EQ) and Interpersonal Skills.
• HR Management for Line Managers.
• Participative Management (People Management).
• Personal Motivation and Self Management.
• Time Management.

Feel free to contact us for any other training needs that you or your company may have!